Some highlights from this week’s articles:
“It’s important to have a keen awareness of other players in the field, but it’s far more important to make your own customers happy, because customers will always choose the company that makes them happiest.” – Common Mistakes Founders Make When Sizing Up the Competition, Neil Blumenthal, The Wall Street Journal
“These days, by the time a tech company goes public, the founders tend to own very little of it.” - Why Start-up Founders Happily Give Up 90 Percent Of Their Companies, Julie Bort, Inc.
“Building a business is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless both parties practice the art of effective listening.” - Most Start-up Founders Spend Too Much Time Talking, Martin Zwilling, AlleyWatch