Founders Flash: Amidst #GreatFallOfChina, Starbucks CEO Stays Cool – and Smart

The Flash was not alone in following Twitter’s top trending hashtag last week after more than $1 trillion (!!) was wiped from Asian markets – Starbucks CEO Howard Schultz also noticed. And he did something interesting – and smart – in response. In a compelling memo sent to all 190,000 Starbucks employees, Schultz eased team worries and encouraged staff to show special care for Starbucks customers. The Flash views this as a good example of a chief executive staying connected and taking advantage of an otherwise unfavorable situation.

The Flash also tried to cram in some last-minute summer reading, checking out a very interesting excerpt of “The Silo Effect,” a new book by Gillian Tett examining how organizations like Facebook maintain their dynamic corporate cultures and stay connected across verticals. Enjoy this one at the beach while the weather’s still warm!

These and more in this week’s edition of Founders Flash!

 
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